Copy of a new ticket posted to Kano Why should we even try and help you better your game by pointing out bugs and errors when it is not even appreciated? I spent a lot of time in writing things down and wording it correctly so you could fix up the bug easily. My ticket was still open for 3 weeks and when you finally did fix the problem there was no Thanks. So i decided to put it in the forum pointing out how rude you actually were as a person and a company as a whole, but someone turns around and deletes the entire post which included a poll.. If we help improve your game you should at least show thanks minimally, but depending on how large the bug was there should have been some sort of recompense for it.