why was my name changed?

i've had it for months, and all of a sudden when i send a request in to kano, it's changed. i don't want to post what it was here and get in trouble. so all movie references can't be used for names? is that a trademark thing or something? i don't even know if anyone got the movie reference or knew what the name meant.

 

Hey JARVIN, this is unfortunately not the right place to ask since nobody here will have a clue!

You're going to want to ask Support why somebody reset your name.

 

thanks i'll do that.

 

what was your name

 

are you trying to get me in trouble? lol if it was changed in the game, i'm pretty sure i shouldn't post it here, either.

 

i was told that someone found my name "inappropriate." really? so it only takes ONE person to be "offended" and you have your name reset after you've been playing with it for months? sounds pretty subjective to me. that's crap.

 

you're lucky. i received a game ban for mine. totally ridiculous.

 

this is the response that i got to someone that i reported as having an inappropriate game name.

Hi Jarvin,

Because we specialize in combat-based games for adults we do expect a certain amount of confrontational messages in the chat and try not to be overbearing with our moderation.

However, some types of messages are not welcome, such as comments about players' sexuality, slurs that are racist or homophobic, sexually explicit, and accusations of cheating.

By and large, we aim for a "PG-13" tone. For more information about how we manage behavior in our games, please see our Behavior Guidelines (http://support.kanoapps.com/index.php?/Knowledgebase/Article/View/93/6/behavior-guidelines) and Terms of Use. (http://www.kanoapps.com/terms-of-use/ )

 

Use Tinkerbell

 

my point is that i submitted a ticket about an inappropriate game name, and i got a response about confrontational chat that seems like a copy and paste canned response. i guess kano works pretty hard.

 

We do use template responses from time to time and after doing several dozen tickets I'm sure the eyes in Support could use a break.

That said I'll tell them to keep a closer eye on what they say in their responses. Chances are they just mis-clicked when selecting the template.

 

thanks. but i still never got an answer to my question, although if i ever have a question about confrontational chat that is inappropriate (which i see every day), i guess i have a generic answer to that question. almost 3 weeks with no answer, i guess i'll drop it, and i probably won't get a specific answer anyway, which is what i was looking for. if you feel anything is wrong with the game, just send tickets in to support so that the appropriate actions can be taken. in other words, they will at least be glanced at, and you will receive a response, although it may be about an unrelated topic.

 

lol Yeah some decisions supports makes about chat boggles my mind, certain things just get glossed over other things seem to be a cardinal sin . censoring some while others go nuts ,not cool

 

yeah, i asked about mine and i was told that "some" player "complained" about my offensive name. which is funny, because that player has used loopholes in the game mechanics to put himself out of range of everyone else except for a few of his buddies. so i just left it at what i have now, no point in complaining about it, kano will do what they want to in the end.

 

I like " Applejack", that name always makes me smile

 

lol. i wish i could take the credit for it. it was smack's choice (or whatever dev at kano selected it for me).

 

Here's some general information about why your ign might be reset by Kano (or why you might be banned altogether).