Unfortunately all too often this is not what happens. A newbie get on, asks a question and they are either ridiculed or ignored. That's not to say it always happens, but I have seen it far too often. Also it would give a new player a chance to become familiar with the Forums if they are seeking gameplay answers or how to do something. Ditching WC would be like taking part of the game away. It does serve a purpose, actually many. It is a simple thing, that if you don't want to see it, close it. But taking that part of the game away is clearly not the popular vote, nor something I would like to see. And yes lots and lots of people have other venues to chat, but it's not "World Chat" now is it?