Lately there have been a lot of problems in World Chat in all of our games. We've received tons of tickets and reports asking for there to be some solid rules and guidelines, as well as a change in moderation.
I'm here to tell you that it's happening and that these changes are on the way! We want to improve the chat environment for all of our players, so keep your eyes peeled next week for a clearer set of guidelines and rules, along with the expected enforcement for each.
All we want for World Chat in our games is that it's a positive place, not riddled with negativity and hurtful comments. I'd like to hear suggestions and requests for what we do going forward, so please comment here! This is meant to be a civil discussion though so anything that isn't adding to the discussion in a positive way will be removed.
If you're going to comment and ask for your chat privileges back, this is the wrong venue to do it. Shoot us a ticket in support at support.kanoapps.com and we'll discuss it there.
PS. This is the first of many changes to World Chat, there will be more rolling out over the next little while intended to cater to all our types of players!
[Edit] Someone brought up they were unsure what the previous guidelines might have been, you can check them out here for a general idea: http://support.kanoapps.com/index.php?/Knowledgebase/Article/View/176/0/chat-guidelines
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