[LCN] Support

Discussion in 'Bugs/Issues' started by Shari Reed, Oct 19, 2019.

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  1. Shari Reed

    Shari Reed New Member

    I submitted a ticket nearly 4 day's ago and No response. I have been unable to play an account on Server 2. I have missed 3 lottery's, 3 daily boosts, and so far 1 bonus boost. If no one gets to my ticket, include 2 more lottery's, daily boosts and another bonus boost. How is this acceptable?
     
    Shari Reed, Oct 19, 2019
    #1
  2. mi7ch

    mi7ch Administrator

    If you reply to your ticket before Support has a chance to, it counts as a "new" reply in the software we use and pushes it back, which would account for the delay.

    Not something you should be expected to know, I'll let Support know about the ticket, though.
     
    mi7ch, Oct 19, 2019
    #2
    Robert William Morin and Shari Reed like this.
  3. Shari Reed

    Shari Reed New Member

    Thank you fixed and thread can be closed
     
    Shari Reed, Oct 19, 2019
    #3
    Robert William Morin and mi7ch like this.
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