[LCN] support links

Kirsten · Apr 2, 2017

maddog1122 said: ↑

Solomon or Mitch, now your tickets are busted again, while we can send in tickets, they have been unanswered since the other problem was happening and you posted a message that your having problems with tickets. is it fixed now or are you just ignoring the tickets? So what do we do? If we try to contact you in support our messages are either ignored and not answered or there's a problem with tickets that need fixing. If we write in here what the problem is, we are warned that the Forums are not the place to send or ask questions! Is there gonna be a announcement when you guys in support can finally answer our tickets and reports? I know it maY BE A PAIN AND ALOTOF PEOPLE ARE REPORTING for a lot of silly stuff, but your not leaving us any other choices but to use the routes we have left until the solution is fixed or you answer us. I wish there was a easier way to do all this, I've played over eight years or so and never had a ban for asking or saying some ones name, and it was never considered a personal attack to use two people's name in a conversation until now. and in one week your system not only warned me but banned me twice in less than a week or so. andif the same person reports me again for some silly comment as a personal insult against them, it will be a life time ban? if that happens, then i will quit all the games on kano I play and take the thousands of dollars I spend to help support your games to some other game. We asked you guys to stop the real life threats against us and our familys, that's what Bans were asked for. and personal attacks against the handicaps, our familys that were not playing the game, not to censor everyday words that are nto insulting or not swearing words. I agree these type of people need to be banned or warned. but the ban system does not work as far as everyday conversations. you say its ok to have friendly banter between people as long as it pertains to the game, but then again the system turns right around and bans people for that also. simple thing that needs to be done is to either change the rules mmore to only a: personal attacks on handicaps. B: no mentioning family that does not play in the game as a personal attack, C; personal attacks that threaten people in real life, d: commenting that someone wishes people with Cancer or other terminal illiness die from it in real life. or e: ban all Banter altogether.
Click to expand...

Just mentioning that it is the weekend and kano is closed, so I doubt ya gonna hear much if anything from Kano, till they get back in on Monday, for me, support has not been an issue, I know others that were having difficulty , I believe Mitch said it was a FB issue, but I did not have the issue, for whatever reason, but with the weekend and all, ........as far as the chat bans, that is another story, but Kano has to be in the office to ban people, also.

maddog1122 · Apr 2, 2017

Kirsten said: ↑

Just mentioning that it is the weekend and kano is closed, so I doubt ya gonna hear much if anything from Kano, till they get back in on Monday, for me, support has not been an issue, I know others that were having difficulty , I believe Mitch said it was a FB issue, but I did not have the issue, for whatever reason, but with the weekend and all, ........as far as the chat bans, that is another story, but Kano has to be in the office to ban people, also.
Click to expand...

this is a second problem now, the very first one , was fixed but this one was announce that supports were aware of another problem with tickets, and its been over a week with the second problem, I know kano is closed on the weekend, but thanks for reminding

Log in

[LCN] support links

Kirsten Well-Known Member

maddog1122 Active Member

Share This Page

Log in

Useful Searches

[LCN] support links

Kirsten Well-Known Member

maddog1122 Active Member

Share This Page