Hey all,
After having talked with the developers about the server outage on November 1, I thought I would shed a bit more light on what happened to cause it and what steps we're taking to make we are not as adversely affected if this should happen again.
Yesterday we experienced a rather long interruption in service as a result of an issue with a third-party. Mob Wars - LCN relies on some pieces of code that are stored on servers owned by another organization. That organization had a long-term failure which meant that Mob Wars was unable to start up new servers as it could not retrieve the data that we needed from this third-party.
The third-party failure lasted long enough that eventually Mob Wars - LCN had an outage. Our network team was eventually able to work around the failure to get the Mob Wars -LCN servers up and running again. We will be looking at how we bring our servers online to make sure we aren't affected by this type of failure in the future.
We also extended the Raid Boss event (and any bosses currently alive) by four hours this morning to make up for the outage. Hopefully that helps clear things up about the outage yesterday.
Our network team was on the issue as soon as it started and while they unfortunately could not prevent the game from going down, they did manage to get Mob Wars - LCN back up and monitored the situation throughout the rest of the day to make sure nothing else cropped up. We thank players who were online for their patience during this time.
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