[LCN] Issue collecting new Lottery Ticket

Discussion in 'Bugs/Issues' started by Miss Kitty Snaps, Mar 15, 2017.

  1. Miss Kitty Snaps

    Miss Kitty Snaps Active Member

    I am not able to collect my new ticket for the next lottery draw. I collected the rewards after the player won the 1K and it shows I have (0) tickets and it keeps saying "Collect your ticket"

    If you can get this fixed before the next draw that would be great!


    PS other syn members are having the same issue

    lottery 1.jpg.jpg lottery 2.jpg.jpg
  2. Shown on my daily activities that I have free ticket to collect. But when I enter and then click some numbers, I have to purchase them with some favor points. Means that lottery not free. I must purchace or buying them. What suppose I do ? Thanks in advance. :)
  3. David The Viking

    David The Viking New Member

    Same bug here in all of Kano's games. Thank's for posting!
    Barb, Gazember and Miss Kitty Snaps like this.
  4. Miss Kitty Snaps

    Miss Kitty Snaps Active Member

    Your welcome - on the top right of this post are some strars, click on the 5th one, from what I heard this helps the dev's to see it
    Barb likes this.
  5. ron burton

    ron burton New Member

    I cant collect the free ticket, the button is not working.? Tried refreshing , logging out, you name it ,but doesent work!
  6. Kirsten

    Kirsten Well-Known Member

    ron burton likes this.
  7. ron burton

    ron burton New Member

    didnt know how to do that, but found out! thanks!
  8. Barb

    Barb New Member

    I also have this problem! Clicked "likes" and stars! :)
    Just Shorty likes this.
  9. Just Shorty

    Just Shorty New Member

    I have the same issue.
    Barb likes this.
  10. mi7ch

    mi7ch Administrator

    Thanks for the report, folks, I have a developer investigating. I will update when I know more. :)

    Update: Should be fixed, try the Lottery page now.
    Last edited: Mar 15, 2017
    Barb likes this.
  11. Kirsten

    Kirsten Well-Known Member

    that is why I put the link for support in my post :)
  12. Silvia Freis

    Silvia Freis New Member

    I have the same issue
  13. FancyPants

    FancyPants Active Member

    My syndicate members mention seeing same message "go collect" and when they go there, there's nothing to collect.
    Yesterday's lottery, I won the 2 free tickets. I didn't get the 2 free tickets, it shows zero. Not sure if it's part of this same bug.
  14. Gazember

    Gazember Guest

    Top Poster Of Month

    Except in LCN. In the other games I have multiple tickets.
    Barb likes this.
  15. mi7ch

    mi7ch Administrator

    Fix is still going out to LCN, will be up in a few moments.
    Miss Kitty Snaps, Barb and Gazember like this.
  16. Barb

    Barb New Member

    Wow! Mitch, you and the developer did great! Fixed in time for next draw and you gave us extra tickets, too! Lots of extra tickets! Thank you so much! :)
    mi7ch likes this.
  17. Miss Kitty Snaps

    Miss Kitty Snaps Active Member

    Thanks mi7ch!
  18. Jared

    Jared Well-Known Member

    Exactly what is "lots" of extra tickets? That doesn't seem fair. What about those of us that didn't happen to try to check the lottery when this issue took place?
    JADES and Kirsten like this.
  19. mi7ch

    mi7ch Administrator

    That may be a misunderstanding or a crossed wire somewhere. We didn't give out any extra tickets, it was just an issue with displaying the amount of tickets somebody already had.

Share This Page