[VC] Explain this if you can!

Discussion in 'Bugs/Issues' started by Darth Vader, Oct 14, 2015.

  1. Darth Vader

    Darth Vader Active Member

    [​IMG]
    And after my registration in paysafe site :[​IMG]
    translate:
    Due to a technical error your payment can not be made:
    To this paysafecard PIN can not be used for payment at this online store. Proximal find more information about the online shops where you can pay this code.
    Try again. If the error persists, contact the customer service team at: info.gr@paysafecard.com
     
  2. mi7ch

    mi7ch Administrator

    Please contact Support in matters of payment/difficulty with your account. We can't do much here in the forums due to privacy reasons. Chances are, Support will direct you to whomever is processing this transaction as the error appears to be on their end.
     
  3. Darth Vader

    Darth Vader Active Member

    Yes I did but I can not wait for them three days to respond now I need FP before raid gone!
     
  4. mi7ch

    mi7ch Administrator

    Support response time is 24 - 48 hours, not 72. :)

    Please also try contacting paysafe card as they are the ones who are processing this transaction for you.
     
  5. Darth Vader

    Darth Vader Active Member

    To this paysafecard PIN can not be used for payment at this online store then why there is such method for purchase? I hope you understand that this now makes me nervous I have no other methods to purchase the territory of that country!
     
  6. Darth Vader

    Darth Vader Active Member

    Dear customer,

    Thank you for your enquiry.

    Due to the imposition of capital controls, the paysafecard can be used in limited online stores.

    In the following link you can find a list of online stores that accept payments again with paysafecard https://www.paysafecard.com/el-gr/use/

    Here are three online stores where you can pay with paysafecard:
    http://www.bet365.com
    http://www.dod.gr
    http://blindchat.gr/

    Since the list is growing, you can visit the following page for constant updates:
    https://www.paysafecard.com/el-gr/lp-products/important-information/

    If the online store of your choice is not listed, you can inquire directly from that store.

    Please, know that you can be serviced in Greek, too.


    Best regards,

    Your paysafecard team
     
  7. Darth Vader

    Darth Vader Active Member

    Great :mad: the news are that it can no longer use PaySafe in KANO games !!! Thank you for your attention!
     
  8. mi7ch

    mi7ch Administrator

    I apologize for the inconvenience, but Kano/Apps itself does not process transactions, we work with a variety of partners on our different networks to provide those options. We can get in touch with the partner who has ownership of the transaction here, but if paysafecard doesn't have us on their list then the transaction can't be processed. Sometimes this is temporary if they are performing maintenance and the ability to purchase using that method will return.
     
    Darth Vader likes this.
  9. Darth Vader

    Darth Vader Active Member

    :D until then my paysafe account will accumulate bonus points I'll be back a lot of money lol
     
  10. Micaylah

    Micaylah Active Member

    If you do a google on Paysafe they have a terrible reputation anyway. Seriously, do some homework on this site. :(

    Respectfully, my suggestion is to set up a Paypal account if you can.
     
  11. mi7ch

    mi7ch Administrator

    It should be worth noting that we did find the root cause behind this and it was actually out of our payment provider's control. Because of issues with the Greek economy, online transactions have been limited for the time being. "Due to the imposition of capital controls, the paysafecard can be used in limited online stores."
     
    Micaylah likes this.
  12. Micaylah

    Micaylah Active Member

    This indeed may be true. However, I do a lot of online shopping and gaming. Internationally, Paysafe is just not all that safe, nor reliable. I have seen and heard of many complaints regarding this method of payment across the internet.

    I do thank you for explaining this glitch mich. :)
     
  13. Darth Vader

    Darth Vader Active Member

    I have already created account the problem is that they severed their collaboration with KANO games ...Unfortunately this is the only way that I can perform purchases right now when I have a good possibility to invest more :(
     
  14. Micaylah

    Micaylah Active Member

    Fair enough. I play at Kano, but through FB. FB has no issue with PP.
     

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