A player under protection loses protection when entering wars permanently, if that is not the case then that is a bug and msg should be sent into support. A protected player is restricted from attacking players out of range, only place a player under protection can attack a higher level player is on the hitlist which should put that player on the higher levels retaliation window, if that is not the case then that is a bug and a msg should be sent into support.
Our games lack in the new player help department, ie. rules of the game etc, which we know and are working to improve. Protection is part of the new user intro section to give players time to learn the game without taking on 1000-day players accidentally. Protection is clearly identified and is something we are working on improving to improve the new player experience, as a higher level hopefully you can appreciate that we are looking to engage more new players so they will some day end up on your own battle list.
You are correct, this is a bug if it is happening please send in a link to support where you are seeing this issue.
I could be mistaken, but I am pretty sure are one of the ones that would like to see fuller battle lists at the higher levels of the game. There are not more favor points for lower level players, everyone has the same opportunities for earning free points with levels and through other areas of the games.
Last edited: Apr 27, 2012