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Discussion in 'Bugs/Issues' started by Don Wiesner, Jul 26, 2015.
Is chat still dependent upon Adobe Flash? Is this going to be fixed?
The World Chat actually does not use Flash so the problem must stem from elsewhere. Have you tried submitting a ticket to Support about this issue?
It appears to be an issue with Firefox. No interest in switching browsers, so I guess I won't bother with chat.
I think it depends on the connection, sometimes mine takes a little time to connect. I only use it for boss help.
I just checked it....works in MIE. Did you devs bother to do a cross browser check? If it works in MIE and not Firefox (and it always worked fine in both) someone didn't do due diligence.
Firefox is one of the most popular Internet browsers worldwide, so we most certainly would have checked to see if our chat worked on it.
Out of curiosity you wouldn't happen to be using Avast as your anti-virus program?
I can confirm that Mitch is onto the right track with Avast anti-virus being the probably cause of the chat app not funtioning for some over the last 2 weeks.
On my laptop, i have Avast version 2015.10.2.2218 and chat works
Office Desktop, I have Avast versions 2015.10.3. and chat DOES NOT WORK
If the developers have the remedy, please post it for us Mitch. If not, I can take a deeper look and find the conflict later this evening when time permits.
Right now we're looking at a potential fix. Other than that, the only way we have found to access our chat while running Avast is to go into Avast Settings, navigate to "Active Protection" and turn Web Shield off.
You can also choose to disable the Web Shield for a temporary amount of time if you would prefer the shield to be enabled after playing.
That was the issue. Thanks
I use chrome and it takes forever in the games to load very annoying and not getting any better just the same kinda like the refresh issue no better but just as annoying
I use firefox and it's quite fast when I play the game. I'd recommend firefox for any connection. I've been using it for 4-5years now. one issue i experienced is that sometimes i get a crash message. but that's once in a blue moon.
I do not like that browser at all tried it years ago it is so slow tried it again recently , same thing, Safari works better than Firefox which I use on my desktop but still have issues Mac laptop is in the repair shop , use chrome on that , Firefox sucks for me there also gonna try opera when I get my laptop back the lag even happens on my iPhone , but chat works good on it and from the iOS app