Judging from the sounds of it, that's a glitch. Not sure why it would remove the special weapons that come with those characters. If you've already sent a ticket in to Support, they'll get it straightened out.
well its great that it only took a couple of years to get some new characters, but level 1250? thats a kick in the teeth for people 3000, or 4000 levels above that.... see since there is nothing to do in the game, why on earth would i blow 175 un on a new character that saves me 20 seconds on a timer for nrg, when i have no outbreaks to do.... why would i want a new character that saves me ten seconds on stamina.....when there are no boss acheivements after level 10, when there is no fight list, when attacks are limited in that farce you call faction wars, when you are trying to limit the amount we can attack in arena? and lastly why would i want a timer that allowed me to collect more cash when i have over 300 trillion in cash.... come on, doesnt anyone at kano have any imagination whatsoever? anyone? bueller? anyone??