[FB] Arena Craptastic right now.

Discussion in 'Bugs/Issues' started by Jon Ward, May 4, 2013.

  1. Jon Ward

    Jon Ward Well-Known Member

    Had to put myself into defensive mode even though it wouldn't matter since majority of players are experincing the same issue. Person is unavailable for attack your under attack when your not under attack 5 hits if your lucky before you get this crap popping on your screen and it's slow as hell. Any developers on today needs to be looked at.
  2. Squarenips

    Squarenips New Member

    I've only got an hour to play tonight before I have to go out and it's taken me 25 minutes to get a kill. Every few attacks brings up 'you are under attack, please try again' message.

    Can the arena be postponed for 24 hours as it's unplayable at the moment!
  3. Brooks Roach

    Brooks Roach New Member

    I pretty much just gave up when that started. I'm not even sure as of this post if I'm still active in the arena or not.
  4. Jon Ward

    Jon Ward Well-Known Member

    I thought it was on my end until i see everyone in groups saying there having issues and now even world chat is also saying it.
  5. Eric

    Eric Administrator

    Hi all, thanks for the posts, we're adding additional servers to take on the higher activity from the arena, we should be running more stable very shortly.
  6. George Burd

    George Burd Well-Known Member

    Wife and I about done this may have been the last straw for Kano games
  7. Tracy Bingham

    Tracy Bingham Member

  8. Squarenips

    Squarenips New Member

    So... we just carry on after the game's been messed up for 2 hours???
  9. George Burd

    George Burd Well-Known Member

    Yep and go buy more davys too dont forget those yep checked and double checked nothing moderable in that comment
  10. Eric

    Eric Administrator

    Looks like we're dealing with a bad batch of servers which will have to be replaced with a new custom configuration. Until we can confirm these new servers stable we will be running the arena at a reduced attack frequency so we can keep the entire game running smoothly.

    We will keep everyone updated on the progress, thanks for your patience.
  11. Kendall

    Kendall Administrator

    We are still looking into the issues, we have made some temporary fixes to prevent the battle arena from impacting the game performance.

    We will provide an update once we have more insight into a long term fix.
  12. Squarenips

    Squarenips New Member

    Your rank is 182... worst to date. What a joke this game's become.
  13. Kendall

    Kendall Administrator

    We just replaced all webservers for PC and have had our temporary fixes in Battle Arena removed for the last 30-min or so, it appears that we may have fixed the issue but will need to continue to monitor.

    We apologize for any inconvenience, these issues did not show up in our load tests nor do they show up under regular load in the game but only when a battle arena is running.

    Again, we hope to have fixed the issue but will need to continue to monitor and apologize for any inconvenience. We take stability and performance of our products very seriously and we will be looking to improve our processes so that this does not happen again in the future.
  14. Jon Ward

    Jon Ward Well-Known Member

    Nope sorry kendall but still slow as moses before i went into defensive mode again and that was after you had posted there. I am just riding the wave. Can barely kill anything and when you almost do you lose the kill because of that person or your under attack comment still showing up. Maybe next arena for me i am done wasting stamina.
  15. Linda

    Linda Guest

    Top Poster Of Month

    Thanks it works so much better,when I got out of def mode , it was good :)
  16. ben

    ben Active Member

    just got done on mp battle arena there still was some lag in it...thought i would let you no...
  17. The Protector

    The Protector Banned

    Nice to see Kano's servers are running smoothly.

    Nothings wrong with your games....nothings wrong with your servers..

    Yeah right...

    Bet kingdom caused the strain.
  18. Kendall

    Kendall Administrator

    Thanks for letting us know. We did notice a couple spikes but after we replaced the webservers the remainder of the arena performance seemed to run a lot smoother.
  19. Kendall

    Kendall Administrator

    Stated what we believed to be the issue and what we did to fix, we will need to continue to monitor and run some more benchmarks / tests. We are hopeful that we have found a fix as the replaced webservers seemed to fix/improve the performance degradation immediately.

    This has nothing to do with KoT and everything to do with a webserver upgrade that we are trying to roll out to PC. Additionally KoT shares 0 servers with PC.

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