App zoom problem with android

Discussion in 'Mobile Version' started by AlterEgoT, Jul 5, 2019.

  1. AlterEgoT

    AlterEgoT Well-Known Member

    Anyone run into a bug where the app is zoomed in so far as to make it unuseable?

    If so were you able to find a fix or a work around?

    it's only the ZS app. The others are fine. I'm at a loss.

    Uninstalling and reinstalling isn't working. Seems to have happened after the latest update of June 13,2019
  2. Smack

    Smack Kano Krusader

    Can you please post the details of the device you are using.
    • Device Model
    • Android OS Version
    Only ZS seems odd but if you can pass along the info above it will help us debug this.
  3. Survival Streak 0

    Survival Streak 0 Active Member

    Settings->Accessibility and look for and turn off magnification gestures (maybe in a sub category called vision)
    This make the device zoom in if you tap 3 taps quickly.
  4. AlterEgoT

    AlterEgoT Well-Known Member

    It is already off.

    It's ONLY the ZS app. Not the pc or vc one or any other vendor's app.

    I sure do appreciate your trying though.
  5. AlterEgoT

    AlterEgoT Well-Known Member

    android system update a few days ago Still a problem.

    I believe I had an app update as well. Still a problem.

    Really stinks the app is only good for the chat window :(
  6. AlterEgoT

    AlterEgoT Well-Known Member

    Issue resolved

    it was in the power saving menu :) yay!
    Smack likes this.

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