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Hey guys, (Response from another thread, but pertains to this thread) Thank you for your concern and letting us know about the lag. We are...
Hi Everybody, Thank you for your concern and letting us know about the lag. We are experiencing some database lag at the moment and are working...
Hi Mz, We usually require proof of the passing, like a link to the obituary. Aside from that, we're operating with a skeleton crew this week due...
Hi Thomas, I won't be able to respond to potential chat violations here - make sure you send in a ticket to support.kanoapps.com and we'll have a...
Hello everybody! We have fixed the problem, you will now see the achievement when you defeat the Raid Boss.
Hey all, A few players have notified us that they're not properly receiving the Jolly Blackbeard achievement - stay tuned, we are looking into...
Hi Thomas, If you see any homophobic comments, please take a screenshot and send in a ticket right away. Mute any players that are overly...
Hi all, If you're having trouble with the Raid Key, please send in a ticket ASAP. I'll dig around and see if there's anything rumbling on our end....
We agreed that this was not the best way to do it, so we've since made this change. Quoting my post from another thread... We've made a recent...
Hi Everyone! I want to thank you all for your feedback and posts regarding the changes to the Daily Reward System. We've made a recent change...
Hi Goody, I'm sorry if the timeline was unclear. We will try to be more clear in the future.
Hey Mz, I'm so sorry to hear about your fellow Pirate passing away. Our condolences. Please submit a ticket to support.kanoapps.com and we'll...
Thanks Tony, I'll do my best to find out what's going on. Keep an eye out for the TGIF thread, we'll typically announce changes there instead of...
Hi all, I appreciate you letting us know about your thoughts regarding Battle Arena. I'll be digging in with our product team and seeing if...
@elrusso08 Thank you for your post, and for your offer to help. I won't be able to offer any details regarding our coding language and we are...
@elrusso08 , We are aware of an issue with our mobile apps. A fix should be rolled out by this morning. Sorry about that! As usual, hit us up at...
@RafeDavid If you see a player engaging in suspicious activity, send a ticket in with their information and a screenshot/video if possible.
@TomcaT We won't be able to provide any information regarding other accounts. We have fixed the mobile issue and we can continue our discussion...
Hey Tim5tim, I'm sorry about that. I'll be happy to continue discussing this situation in a ticket, as I won't be able to provide anymore...
Hi Tom, I'll be happy to answer any specific questions you have in your ticket!
