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If PaySafe was an option that was supported by SuperRewards then sadly we no longer are able to use them as a payment provider. Super Rewards...
Good news! It looks like Facebook has fixed the issue with Gifting FP purchases. We appreciate your patience for anyone who was affected.
I have filed a bug with Facebook to let them know about this but as of writing this they have yet to respond. Hopefully they acknowledge this...
Are you playing on Facebook or Kanoplay? Mobile doesn't have the ability to Gift FP, fyi. EDIT: Looks to be a facebook issue. We will look...
Bada$$ or not, stats for fights are based solely on each individual instance. So if you lost a fight and your opponent has been put in the...
Good eye SS0. We missed that on our recent update of the KB articles but the reset of the Jackpot to 50 FP is well documented in game and in our...
If this occurs again, before you delete the Chat Group, can you please contact support and provide them with the following information. This goes...
What platform are you playing on? That looks like the CSS is not loading properly but there are no issues on our end as for as I can tell. I...
Make a note of your VC account (which I think is in your sig) and should you get a level 1 account we can get you sorted. I don't think you will...
Hmm that will present some challenges as clicking the name brings up Admin options but we might be able to add in a link to Profile. I will bring...
@Luann Irwin are you referring to a Chat Group that you have created? And can you please describe more of what exactly is happening when it...
Well the actual reason this is happening is pretty stupid too. The database is storing these large values in a way that they are no longer...
something is not right there. Are there any other columns out of order or is it just Vault balance?
We just released some fixes that should correct this. Some players who created Chat Groups were not showing as being the Owner of that group and...
This is something we have in the works for cases like this. As for Pawn Shop we'll be making a formal announcement soon. Mitch and I are not...
@geckomaster I believe you have been responded to and have now collected your rewards. I appreciate your patience as we tracked down what went...
Glad to hear that it is working properly for you now.
Hey @Fat Fingers what version are you running? You said you rebooted (and updated) but can you please check More > FAQ/Support and the version is...
Hah. Work always gets in the way. Thanks for clarifying, I will pass this along to the Devs
I think I understand what is going on here but I just want to clarify. "My Syndicate" is in an Alliance with "Private Syndicate" who has their...
