[LCN] How Does One Redeem "Free" Lottery Tickets Won From Lottery?

Discussion in 'Bugs/Issues' started by Rick B, Aug 15, 2016.

  1. Rick B

    Rick B Active Member

    Hi all! I hit the lottery for three numbers the other day and it said part of my winnings are two free lottery tickets. However, I cannot find a way to redeem these?! What am I missing?
     

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  2. mi7ch

    mi7ch Administrator

    You have to wait for the next draw to redeem those.
     
  3. Rick B

    Rick B Active Member

    I hit those on Saturday, mi7ch. So should have been able to redeem those on Sunday. I tried again today, and ended-up buying a ticket for 2 FP. It even shows that I still have 2 somewhere, but I've clicked everything and cannot get them to come up for redemption. :(
     

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  4. JADES

    JADES Well-Known Member

    Click on my tickets (2) and you'll see validate ticket, presto done.
     
  5. RafeDavid

    RafeDavid Well-Known Member

    I thought when you won the bonus tickets they automatically applied to the next draw; no need to do anything.
     
  6. JADES

    JADES Well-Known Member

    True but in post #1 he said other day which was Saturday, today's Monday. Well at least by what he's saying.
     
  7. Rick B

    Rick B Active Member

    Yes, it was Saturday's draw. I clicked on the my tickets numerous times (then AND since then) and all I get is a list of all previous draws (see pic). So, Im down 2 FPs AND I have no additional tickets.
     

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  8. RafeDavid

    RafeDavid Well-Known Member

    Did you open a support ticket?
     
  9. JADES

    JADES Well-Known Member

    AH, my best guess now is didn't get anything on 2 extra tickets, it happens.
    As David said though submit ticket, nothing can be done here if believe error.
     
  10. Gazember

    Gazember Guest

    Top Poster Of Month

    I got 2 extra tickets on the same Draw # 1849, just Toggle your Draw # 1850 to see your tickets:

    lottery.JPG
     
  11. Jared

    Jared Well-Known Member

    I can't say for sure, because I haven't played since the Karousel was implemented. But when I opened the lottery page before that change, a window used to pop up to tell you how many tickets were redeemed and what you won for each ticket (if anything). That's where this screenshot comes from, I believe, but I think you can check draw history going back 7 days to see if you have won anything previously.
     
  12. Rick B

    Rick B Active Member

    No not yet, wanted to see if I was doing anything wrong and can't say that I am.
     

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