Instability, Outages and Apology
Since mid-December 2011 we have been met with a series of cache server outages unlike any we have had in the history of KANO/APPS. We now believe that we have made the necessary system changes to prevent the kinds of outages that we have been experiencing, which is a good thing! We are confident that we have fixed the issues, time will tell if we have resolved these instability issues.
These outages have pushed us to improve our internal processes: better alerting on possible issues before they happen and moving data out of cache to persistent storage so that when a cache server does die there is minimal impact to the player. We just about have everything moved over, the last big changed will be users' rivals lists which will go out next week. So players should expect one more rival reset, which we will warn people in advance about, but from that point on it will be stored in persistent storage which means no more resets.
Sometimes outages occur and are beyond our control but with the extent of issues occurring over the last 60-days and now that we believe to have found / fixed the issue(s) we would like to roll out a "Thanks for Playing" item next week as an apology to all active players, we will be speaking more to that next week providing that we have no pending fires to attend to (knock on wood).
Here are some changes that occurred this week!
- Player Requested: Ability to hide new Limited Inventory items on home page for a session of play (6-hr timeout)
- Social Feed Maintenance, we have had some issues with performance which may have contributed to some of the recent issues, we have hopefully fixed those issues with this maintenance.
- Leap Year calendar.
- Squad Member page optimizations to improve adding & removing members.
Upcoming Changes Target Next Week
Boss Improvements
- Max boss helper damage moved to persistent storage and one setting for all bosses, no more resetting max boss dmg each time.
- Min dmg required by boss owner, no more bosses being killed when the boss owner has done 0 dmg.
- Death by boss will result in loss of XP, this was something that when we originally rolled out pulled back loss of XP to allow players time to invest in Health appropriately, now that it has been some time it is now time to add loss of XP back in, if you are dying by boss then for your level you should invest more in health.
Stamina/Energy/Health Refills
- From ideas players have requested that stamina refills add their max stamina to current amount, so for example if you had 500 as your current max Stamina a Stamina Refill would give you +500 stamina no matter what your current stamina is, and guess what we agree!
- There was also a suggestion to add 50% refill options, this is something that we are going to look into more and see what we can do.
Stamina Refill Buttons
- When fighting a boss / rival players have complained about the placement of the refill stamina button, we will look into this next week and make appropriate changes to reduce the opportunity for mis-clicks.
Last edited by a moderator: Mar 6, 2012