TGIF! Here’s your development news round-up for the past week!
Player Bans September 14 - September 20
As a reminder, the following numbers are permanently frozen accounts, and don't count temporary freezes.
FB: 31
Kong/AG: 1
The majority of permanently frozen accounts are frozen for being a shared or alternate account. This is something we actively investigate, and we appreciate players reporting suspicious accounts to us.
If you have any questions or comments about a frozen account, please direct them through
Support as the Forums are not the place to discuss account freezes, because of the sensitive account information involved.
New Limited Items!
A new week means new Limited Items! Here’s what’s up for grabs:
Raid Event This Weekend!
The Bride is here! Gather your keys, assemble your team and take her down!
Changes to the Invite Flow
Our old invite process was a very outdated one based on some old Facebook requirements. To update this system and reduce friction, we’ve rolled out a new process for invites.
The old process was three steps: you get an invite, send an invite back to the requesting player, that player accepts your invite and you are now friends. In the new system, a player sends you an invite and you either accept or decline, ending the transaction. Here are some handy screenshots to show you what this process looks like:
Pending invite:
Invite previously declined
Invite previously accepted
Loyalty Points Survey!
A new set of Loyalty items is due to drop very soon! Help us out by taking this
short feedback survey!
Fall Item Creation Contest Winners Will Be Announced Next Week!
I know you’re all eagerly awaiting word of who won the Fall Item Creation Contest and we’ll let you know next week when we announce the winners and release the items in one fell swoop! Keep your eyes on the in-game news feed for the reveal!
Support Report with your favorite burrowing nocturnal mammal and Answerpreneur, Aardvark!
Happy Weekend!
We've got some fresh blood here in Support! Some of you may already have spoken to Tatum S, or
@AdmiralPenguin here on the Forums. She's a lovely person and picking things up very quickly, so you'll be in good hands.
She'll be helping to take over tickets from
@Velksy , who was helping us out over the summer and has now resumed his university studies, and
@SamC who is going to be focusing more on marketing and development.
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