TGIF! What does December hold for Dev and Community? Player Bans November 22 - November 28 As a reminder, the following numbers are permanently frozen accounts, and don't count temporary freezes. FB: 4 Kong: 6 The majority of permanently frozen accounts are frozen for being a shared or alternate account. This is something we actively investigate, and we appreciate players reporting suspicious accounts to us. If you have any questions or comments about a frozen account, please direct them through Support as the Forums are not the place to discuss account freezes, because of the sensitive account information involved. New Limited Items! A new week means new Limited Items! Here’s what’s up for grabs: New Location: Midgard - Odin’s Ravens Change to Inactive Player Rewards in the Battle Arena After taking in a lot of feedback from the forums, we made a change to how inactive players were being rewarded in the Battle Arena. Check out this thread here for more information. Support Report with your favorite burrowing, nocturnal mammal and Answerpreneur, Aardvark! Happy Friday! December is now upon us bringing chilly weather and darker nights to the northern hemisphere. We even had some snow here at Kano HQ! Just a heads-up to you players: if activity at Kano suddenly goes dark we may have all been trapped in conversations with people who keep talking about how they're the only person who in Victoria who knows how to drive in winter conditions. Technical issues were fairly light this week, however we have had a few issue pop up from Facebook players using Mozilla browsers. Mozilla has run into enough Facebook-related issues that they've written up a nice little article for sorting them out, so if you've been experiencing issues with Gifting and such and use Firefox, you may want to check it out: https://support.mozilla.org/en-US/kb/fix-problems-facebook-games-chat-and-more As always, you can also contact Support if you need help with something. However please contact us directly instead of asking someone else to send in tickets on your behalf. Trying to establish what exactly is happening can be difficult enough without adding in a game of telephone, and if the issue involves account-specific information we can't discuss it with anyone other than the owner, so please submit your own tickets. If for some reason you are having trouble with the Support Center, send an email to support@kanoapps.com and we'll make sure you get set up correctly. Cheers, Aardvark who loves puppies, but wishes she would stop finding puddles of dog urine outside her door Terrible Joke of the Week Here's your lame joke of the week! Why is there no gambling in Africa? Too many cheetahs! ← Highlight for hilarity! That's it for TGIF this week, everybody! Thanks for reading, and have an excellent weekend! Play Now! Facebook Canvas: https://apps.facebook.com/vikingclan/?fb_source=appcenter&fb_appcenter=1 Facebook Connect: http://www.kanoplay.com/vikingclan?game_server=server_1 Kano Play Server 2: http://www.kanoplay.com/vikingclan?game_server=server_2 Kongregate: http://www.kongregate.com/games/kanoapps/viking-clan
