Tango, Golf, India, Foxtrot. The end of another week of raids, wars and arenas. We’ve got a few tidbits of development news and a short update about what else we worked on. First off, we had a pretty in-depth meeting going over the PvP changes that went out in LCN last week. We know these have been contentious and there are still some comments in last week’s TGIF and other PvP thread I haven’t replied to yet — I promise I will get back to you early next week. Our goal with the meeting was to recap on the rollout and come up with ways we could do this better in future, and in the interest of transparency, we want to share some of the key takeaways with you. One of the biggest things we learned was that the change simply caught people by surprise. Especially in cases where we’re affecting how players built their characters, we need to give you guys more warning so you know when and how a change is going to affect you. We mentioned the change in the TGIF and forums and linked them in-game, but players don’t always get a chance to see this stuff. We are looking at ways to surface this more clearly, but if you have ideas we’d love to hear them. Along with that, we also need to include more detail about things like how big a % change in fight power you should see, or make it clearer how much inventory will matter vs. SP, that type of thing. It’s one thing to know a change is coming, but that’s not the same as understanding the impact on your specific character, and that’s what we need to deliver so you can give us the most useful feedback. This also makes sure we aren’t just looking at the big picture and give us more opportunity to understand how things will impact individual players. I think the third big thing is that changes like this are probably best done in stages rather than all at once. Sometimes we need to move quickly to correct a mistake or problem, but if we are aiming our sights on an issue that’s been present for months or even years, our solution has to take into account the complexity and time involved in a change. It’s important to make sure our fixes are fair to everyone and give people a chance to adjust to balance changes over time. This all surrounded a change that was specific to LCN, but the lessons learned apply to all games and all potential balance changes, and we’ll be taking them to heart, that’s for sure. I also wanted to touch on a comment we made last week about further changes to PvP. With all these lessons learned, I want to make it clear that we don’t plan to make any other adjustments before rolling out some planned changes to inventory and improvements to the fight list. We’ll have more details on these as they firm up, but when those are out we’ll re-evaluate how things are going and decide if we think more changes are needed. In other news, we rolled out a small update to Faction listings this week; on desktop, members are now ranked with Leaders and Officers at the top, just like on mobile. Also, new loyalty items are coming out next week for all four games, so stay tuned for those and make sure to let loose with feedback if you’ve got input on the stats. And for those of you excited by the loot chest/case and quest info last week, we have a special treat… Screenshots! Here’s a first glimpse at how the system will look in-game (with LCN as an example.) This first image shows a new panel in the Godfather section that will list all your current cases, which you can save up or open right away, up to you. It also gives you the option to upgrade your case for better rewards - you can also win a free upgrade inside a case, too. The second image here shows the quest interface, featuring a timer showing when your next quest will appear, progress bars for your existing quests, and the re-roll option for each active quest. I also just want to clarify that this feature isn’t replacing any current mechanics in the game; it's meant to complement your normal gameplay by giving you extra, optional goals to strive for, with a sweet loot case at the end. Last but not least, an awful joke. What did the big chimney say to the little chimney? Spoiler You’re too young to be smoking! Have a great weekend everyone!