TGIF!
Not much of a preamble this week as the Kano crew has reassembled in our office for the new year, one year wiser and a few pounds heavier (thanks, holiday food!). We had our big meeting for the first quarter of 2018 today and we’re excited to start delivering some cool updates to you all. More on that as those come closer, but let’s discuss what’s happening in the immediate future.
Support Tickets
Some players have written in both here and in Support that their ticket history is missing. We investigated and it looks like an issue with
Facebook’s single sign-on in which they might have changed your default email address.
If that is the case, fear not! Your ticket history is still there, just under a different email. If you’ve submitted a ticket about this, Support will assist you. If not, the above linked article will help you out.
Holiday Raid
Viking Clan is done with Old Man Winter and has their rewards available to collect, which means every game has now completed their Holiday Raids! As noted last week we’ve been reviewing all of the feedback around these events and will look to incorporate them for our next go-around.
There was a lot of discussion about everyone getting the rewards for reaching all the checkpoints. Well we definitely want to take that into account for future special events, the idea this time around was to get in the holiday spirit and contribute to getting prizes for everyone. While that fits the overall theme of the event and the season, we can definitely look to mix this up going forward.
We’re excited to talk more about all aspects of Raids very soon, so keep an eye out for a new thread on that.
War Event Changes
Next week we’ll be making a small change to the War Events, mainly around minimum actions needed to collect the reward at the end of the fight. If you participate regularly and contribute hundreds or thousands of actions, you don’t have to worry!
The minimum actions will be 200, which astute players will note is the exact number of free War Tokens you get at the start of the event. If you manage to spend all of those, you’re good to collect your rewards. We’ll drop a note in the News feed next week when this change is pushed.
Facebook Contest Winners
Congrats to this week’s winners who got a pile of Favor Points/UN Credits each! These contests are weekly, so make sure to check our Facebook fan pages to enter. We don’t have any plans to move these off of Facebook for the time being, but we’ve heard your feedback around possibly running them elsewhere. If something changes with our contest, I’ll be sure to let everyone know.
Donna Boone Wilson
Andrew Lawton
Ivar B Jansen
Lynn Armbruster
Suzanne Handley
David Krauss
Tommy Flett
Dori Martin
Frozen User Count
11
Lame Joke of the Week
What do you call a hippo with a runny nose?
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