Ya gonna have to send a ticket to support, to get an answer as to why you can't play your game, and kano is closed on the weekend, so when you send the ticket, it may take till tuesday for an answer depending on when you send it in http://support.kanoapps.com/
im a single account, u never trust me ,,,, ok np, just kill my time, i support all my fam to playing this game,but i disapointed,
send a ticket, kano is not gonna look into anything by you posting in the forum, if ya did not cheat or let anyone log on to your account or ya don't have more than one account, then ya have nothing to worry about, send a ticket, to support
Yes, as Kirsten said please get in touch with us in support and we'd be happy to figure out why you are having troubles accessing the game
