ive submitted a ticket to support and explained my issue in detail and sent a screen shot with my first message and i get a 2nd reply asking for a more detailed explanation and a screen shot! theres no better explanation than the one already given and do i really need to send in another screen shot after already doing so?? feels like im getting the runaround......
Unfortunately, some issues are more complicated than others, which is why our Support person asked for more information. She's absolutely interested in helping you out, some issues just take more time than others.
