[LCN] News January 7 - Cache Server Issues

We had several cache servers die today and they've since been replaced. This was an unplanned outage. Unfortunately the following information has been reset:
Game History Feed Reset
Rivals List Reset
Ambush Costing Reset
Hitlist Cost Increase Reset
Syndicate Feed Reset
Gift Counter for the day Reset
Misc Help Counters for the day
Alerts will be re-shown
Boss min dmg sliders will Reset
Elite Mob Requests will expire

We are working on new systems to minimize this impact for the future.

UPDATE 1:45PM PT: we just had another cache server die on us. These were servers that we upgraded before the holiday break. We are working on setting up new cache servers as we think we have isolated what the issue might be. What this means is that the above will reset again once we have the new cache servers set up.

UPDATE 2:45pm PT: we will be rolling an urgent update to our cache pool which means that everything above will have been reset again, we will be rolling this update in about 15-min, we have downgraded to a version that we were using pre-holidays which should remove these cache server failures we have been experiencing with the upgraded versions. We apologize for the issues and we are working our best to remove these issues as quickly as possible.

 

New Systems ?

I had a question, if you can change the Health Button in the middle, if we play we can't see the Health status too.

 

UPDATE 1:45PM PT: we just had another cache server die on us. These were servers that we upgraded before the holiday break. We are working on setting up new cache servers as we think we have isolated what the issue might be. What this means is that the above will reset again once we have the new cache servers set up.

 

UPDATE 2:45pm PT: we will be rolling an urgent update to our cache pool which means that everything above will have been reset again, we will be rolling this update in about 15-min, we have downgraded to a version that we were using pre-holidays which should remove these cache server failures we have been experiencing with the upgraded versions. We apologize for the issues and we are working our best to remove these issues as quickly as possible.

 

UPDATE 2:45pm PT: New cache pool has been rolled out. We will be monitoring the system throughout the day.