hi mitch
i am aware of the public vs. private issues you speak of, trust me. i almost always just participate in the private raids, i wasn't born yesterday. i'd think, though, that kano would want their older players to befriend and welcome the new players in, and try to help them along. i see many of your clients assisting others thru world chat, and it's actually fun to watch occur. they're nice people, for the most part, and the established players have been engaging them to help YOU keep them around, spending, and happy. we're not stupid, mitch, and we understand it's to our advantage to assist them so there is a constant pool of players in this platform, which as we both know, has been a shrinking base up until last week.
please..... kano's posting a link in wc, and hoping they will read it, is a bit different from making yourselves openly available on wc and fielding their questions, as we have been doing FOR you guys. i'd think placing a live kano team member on the world chat to help them along and give them instant answers to their queries should have been a no brainer. what would it have taken for you guys to place someone on alert to watch wc to do so ??? not much. would have taken maybe 2-3 hours worth of time for one of you to monitor the boards, and help US to help them.
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