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TGIF! What a crazy week! I'm looking forward to kicking back and not dealing with massive server problems, but before I do, let's take a look at...
While the forums are good place to post about general issues, please send a message in to Support for any specific issues that affect your account.
We definitely appreciate your concerns, there are unfortunately only so many hours in a day. This has been a rather hectic week, and despite the...
Turns out I didn't close this thread, oops! Given that I accidentally left it open, if there are any stragglers still wanting to chime in on this,...
Do you mean you weren't able to see any players? If so, how long was it before you were able to see other players in the arena?
Glad to hear you're back Mike, and welcome to the forums! If you have any questions, the New Player Area is a great place to look, and there are...
We are currently investigating this player to keep the Arena and Game as fair and competitive as possible. I can't comment on any account...
You can see our official announcement about the outages here. There's a section that mentions the calendar: "For the Spooktober calendar, because...
We are constantly working on the mobile version of our games to make them a more robust experience and easier to use. We do realize, however, that...
As you can imagine, we have quite the backlog in Support because of the down-time issues, which means it may take longer than normal for a...
As you are probably aware of, our server provider Amazon Web Services suffered failures in the US East availability zone (where our servers are...
It turns out my message was a little pre-emptive as we had to take LCN down shortly after. After several hours of struggling with the servers, the...
Games are back up! Official announcement here!