A simple solution to the newsletter.

Discussion in 'General Discussions' started by Eraser, Feb 21, 2013.

  1. Eraser

    Eraser Member

    It seems a lot of people have a problem receiving the quarterly newsletter.

    For the Autumn newsletter, There was a link circling around facebook that let you view the newseltter, from a webpage, and I had to get a friend to forward me to my email account.

    This round, it seems what is circling around facebook is just the reward link. Not even getting to view the newsletter.

    As many people do not have such a large friend base that they talk to everyday, Im sure there are many that are forced to go thru the channels of emailing support, and then waiting for a reply, and still possibly not getting the newsletter until a later date after that.

    Why not just have a section either on the forum, or the support desk, where you can submit your email, and select the newsletter that you would like to receive, and it autosends you the email. Much like requesting a forgotten password for a website, or many other examples of requesting an email that doesn't necessarily require a warm body sending it to you.
     
  2. Wonder Bread

    Wonder Bread Active Member

    For this newsletter specifically, only Pirate Clan has gone out. We've had some issues with out mailer, and need to work them out before we can start sending to the other games.

    There haven't been any newsletter links put out for games other than PC, so I'm assuming the links you're talking about are for our Loyalty rewards, which are separate.

    As for your idea, I'll make note of it and see if it's something we've considered for future newsletters.
     
  3. Eraser

    Eraser Member

    Its most certainly the newsletter reward, unless you produced a loyalty reward that was 100 percent stamina and a Hot Shot Cannon


    Hot Shot Cannon (Level 1)

    200 Attack

    102 Defense


    I think I would recognize the Newsletter rewards when I see them.

    The reward link is circling from player to player via facebook groups/chats etc.
     
  4. My guess is that the reward links themselves don't change from one newsletter to the next and that Kano already has everything loaded up and ready on the server but just hasn't sent out the actual letters yet.

    The link circulating around facebook is no doubt the link to the newsletter (stam option) reward.

    /rewards/collect/??????????campaign=seasonal_newsletter

    I personally haven't loaded it because I would prefer the energy refill over the stam
     
  5. Wonder Bread

    Wonder Bread Active Member

    @Eraser It looks like you were correct, and that the newsletter rewards link is currently being passed around.

    We are still sorting out some issues with our mailer and will continue sending newsletters out when it's fixed. Sorry for the confusion so far, and we appreciate everyone's patience.
     
  6. Demonik1

    Demonik1 Well-Known Member

    have the newsletters for MSVC been sent out yet?
     
  7. Wonder Bread

    Wonder Bread Active Member

    @Demonik Newsletters still haven't gone out yet (other than for PC) but I'll be making an announcement later today about it, so stay tuned!
     
  8. polishpimp

    polishpimp Well-Known Member

    Honestly....I dont even see the need for a news letter other than its a good way for Kano to track down alts and obtain valuable email addresses. Other than that....why bother with them? We get all the info and bonus links we need right here in the forums. I say scrap the news letter
     
  9. Eraser

    Eraser Member

    @Polish, I think there should be a newsletter. just one thats more worth reading.

    @kano You're welcome, Im sure your decision to allow players to send themselves the newsletter will save you many hours of support time.
     
  10. Wonder Bread

    Wonder Bread Active Member

    @Eraser Thanks for the suggestion! You see, we do listen!
     
  11. Eraser

    Eraser Member

    Yeah Except for when its important.

    Oz is still very much the enemy of the players. I just happened to like you and Melanie, enough to save you guys a headache.
     

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