I have posted about this issue before. When I click on the bonus that is posted when I select my area it goes to where I can start the game and just stays there.
Ok will try and be more specific. When I select the bonus that is offered in game on line I come here to the forum to get the bonus. When I select Kano 1 server which I usually use to obtain the bonus that is offered it goes to where I can start the game .Nothing happens when I select either Kano server it does the same thing on both for the game I am in.
You have to choose the server that you play the game on. I, for example, play thru Kongregate so I have to choose Kongregate. Are you selecting the link for the method you use to get into the game?
Yeah unfortunately I am not too clear on the issue here either. Judging by the flow you're describing you should be getting your boost. I would recommend submitting a ticket to support.kanoapps.com (you can also find a link through your account page) as they're better at digging in to account specific issues.
