The drop for the spring calendar, the Trophy Helmet, had the stats of 154 attack, 936 defense. I equipped it, of course, in my loadout. Today, the stats for this item changed to 154 attack, 396 defense. Perhaps it was originally a typo, but some of us bought keys to get as many of those as we could based on the listed stats. Doesn't seem right to change the value of an item after it's been given. Can anyone explain what happened?
Because it was too good to be true. It was too good of a defense weapon. Kano made a mistake and corrected it. Not the first time its happened, wont be the last.
Well, I understand your sentiment, but like everything in the world of consumer-driven industry, as a person who pays money for a service, I can decide Kano's service sucks. Because if this happened to me at my mechanic's shop, or the grocery, or the clothing store, I would demand the company make good on their advertised product or refuse to go there again. Kano may not care (I don't really know since they've yet to answer me) but I don't have to keep playing a game run by people who don't stand by their product and treat their customers with respect.
The stats on the Trophy Helmet were indeed a typo. Unfortunately it wasn't caught until later, but having a defense stat almost as high as the Legendary Crate items was certainly not intended and it has been corrected to be in line with Calendar item stats. Apologies for any inconvenience this has caused; if you or anyone else feels like they were mislead by this error, you can write into Support about FP spent on Keys for the Calendar.
Thank you for responding to this. We do understand mistakes happen and appreciate your willingness to correct this! I will pass along your suggestion to my guild and encourage those who spent FP to contact support.
I paid money for keys to make sure I got this. I understand mistakes happen - but this wasn't caught/corrected until AFTER the calendar was over, if it was caught sooner I would not have push so hard to make sure I finished in time, or encouraged others. Why not split the difference and make the defense 616
