I'm writing on behalf of my husband who is having trouble with his Ushanka hats vanishing - he is at work and FB is blocked there. He had one, upgraded to level 2, used it in fights and it vanished. He won two more and went to upgrade and they started out at level 2. He upgraded them to level 4 and now they are all gone. The first one never reappeared when he got the other two. Please return the hats. And his email for his facebook account is Warsteiner1488@yahoo.com
Could you please contact game support here: http://kanoapps.com/index.php/contact/8-game-support/5-zombie-slayer They will get you all fixed up.
Thank you both! I didn't know things vanished other than when we upgrade! Thats kinda annoying! I went and looked at my destructives and sure enough .... my nice rice bowl collection is gone! And they were neat!