I'm sorry that some of you feel that way, but that's not our intention.
Are we excited about the influx of new players from Mafia Wars? Absolutely. Do we want to do what we can to keep them around, make them feel welcome, give them a new place to play? Absolutely. Have we perhaps made some missteps that in hindsight we would have maybe done differently knowing what we do now? Time will tell, but I think the answer is evident.
This is a time of high tension because of the new influx of people. The status quo, which was comfortable, is shifting. When things change, it's easy to perceive updates or alterations as slights. Nothing we're doing is intended to personally upset any of our longer time players. We're definitely cognizant that may be a side-effect, but we've been transparent with what we've been doing so that everybody is included in the conversation.
Over the years we've made a lot of changes to the "intro flow" for the games because, and being honest here, these sorts of games are not as popular as they once were. We need to hook people in and we're open to trying things out. While we value all of our longer players and want to keep them around, you do need new people too. It's a fact of life for social MMOs. Honestly outside of new player protection, not much has hugely changed in the intro flow in years. Like I said above the starter pack is old news. It's only becoming a thing now because people are looking for things that have been introduced for new players. Previously these didn't even make a ripple.
The fact that we're still around after seven years and are still going I think says a lot. While it's easy to get upset at us because we're not doing something for our longer-term players this week, I think there is a tendency to forget what we have done in the past because you all asked for it or because we thought it would make your gameplay better.
While I will concede that recently we have not brought out any changes that directly impact the higher levels and only the higher levels, we've been better recently about working on new Locations (with one coming out this month for LCN as I've mentioned elsewhere) and are working on some other things that I think you'll like.
So I get that it's easy to be upset at us when you see something a new player get that you didn't get years ago. But you've been playing for seven years and have gotten plenty of new stuff and bonuses along the way. I understand that from your perspective it can look like we're only interested in new blood. All I can tell you is that we're not and keep bringing out stuff you guys want to see.
Like I said early, we've been going for seven years. Obviously we've been doing
something right that whole time. Things may be in a bit of upheaval right now, but it will smooth out. We appreciate your understanding and honest feedback while the games evolve.
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