[KanoPlay] Posting helps (adv, challenge, boss, elites) KP1

When logged into to KP1, I cannot get a request to post for help of any kind. This seems recent and now is sticky.

There is no pop up to cancel.

What is wrong? What is the fix?

ty

 

Hmmm, help requests should still be going through even though there is no pop-up. When you publish a help request does it show up in your event feed?

 

Nothing shows in the feed.

 

OK, I'll get Smack to dig into this one. No recent changes to the feed and it doesn't appear as though you are banned from FB (one of the possible causes).

 

Cookie issue / browser / I know of one other that has the problem you outlined that has the parallel issue. It remains tonight btw.

 

Good luck, Kel. I hope you get this resolved soon. Question: did this issue happen to coincide with the other thread that you started this week? I'm pretty sure you know which one I mean. Maybe they are "related".

 

I need luck as I have not been helped. Not a biggie as I got FB VC or KP1 ... but sometimes being in KP1 ... it would be nice to NOT have to go to FB to carry on playing as I was ...

 

Smack tried to dig into this one on Thursday but wasn't able to replicate it. When he's in today I'll get him back on the case.

 

Hello Devs. Noticed i got the same issue. Can not post request for help on Adventures and Challenges . Playing on KP1.

 

I'm able to ask for help, but it is certainly behaving strangely. I'll get someone on this.

 

Checked, and double checked .. Is present... No way to ask for help. Thank you mi7ch !

 

What's happening is that the Facebook dialogue box is popping up way down on your screen, if you scroll a bit you should see it. We'll get it cleaned up, though.

 

No, no, no . It does not pop up for a certain reason. No FB account active at the moment. Just curious how it works for others with no FB account active at the moment. And are a few in my range and seen some at 2k+ level.

 

BTW .. the FB dialogue box takes an inordinate time to pop up, seem to be an "exploding" window that is slow to reveal its full self. It likely is a FB issue but if its on your end, perhaps more oompft or the like could be added to it, so it is a quicker process. Plz and ty.

 

I have the same issue. It happens on Chrome and Firefox and has been happening for a few days.
There is no pop up box anywhere on the screen - however much I scroll down!
I log into FP1 as I find it quicker than facebook. However, I am logged into facebook also and log into Kano using facebook.

This is definitely a bug rather than a personal issue.

Thanks

 

I am having same problem in KP1, can't click on social feed to help with Adventures, Bosses, Challenges. When I click on them a grey box pops up and nothing happens ?? Worked fine till yesterday.Also unable to request help for my elites, adventures, challenges.
Any ideas anyone plz ??

 

same here, on Firefox for Windows and Safari on iOS.

 

I have a Kindle Fire with a upgraded Silk Browser, sometimes I can request help for adventures,elites,bosses but still getting the "grey box" when I click on adventures,elites,challenges or bosses !!! Strange, and driving me mad !!!

 

It was better yesterday afternoon, but acting up again this morning - once again, can't ask for boss or adventure help on Kano 1.

 

Can't ask for anything in KP1 ...Chrome ... shockwave disabled ... otherwise standard setup.