Banned From Chat...

Discussion in 'Bugs/Issues' started by Marius, Apr 14, 2015.

  1. Marius

    Marius Member

    I've been banned from world chat on server 2 for literally years now. It also means I can't post 'thank yous' in people's bosses, and is generally a pain in the rump. Add to that I can't even remember the reason, is there a chance I can get this 'privilege' back. Worth following up?
     
  2. Snowtiger

    Snowtiger Well-Known Member

    Marius, you need to send in a ticket to support to get your chat reinstated. It is not hard to do, and the people in support can be very forgiving. They will explain why you were banned so that you wont make the same mistake again, and then likely give you your privileges back.
     
    Marius and Kirsten like this.
  3. Jared

    Jared Well-Known Member

    Don't forget to apologize and say that you'll never do whatever you did again, that will help.
     
    Marius and Justin the killer like this.
  4. Marius

    Marius Member

    Thanks, will do! Nothing to lose after all ;)
     
    Kirsten likes this.
  5. Jared

    Jared Well-Known Member

    You bet! If you're on server 2, there is an "autoban" component built into the chat. So it's possible that no human intervention actually took place, and the system banned you for some reason. The filters are so crazy, I rarely post anything in chat anymore. I seem to remember not being able to post game links in chat on occasion, but maybe that has been fixed, because I have them posted every day now.
     
  6. Marius

    Marius Member

    I'm reinstated... thanks for the advice folks! :)
     
    Kirsten likes this.
  7. Marius

    Marius Member

    Except it's not back on yet.... pffft... :rolleyes:
     
  8. Applejack

    Applejack Active Member

    give it another day, i think someone has to actually go into your game profile and turn it back on. if it's been more than a day, update your ticket informing support of that. maybe they forgot.
     
    Marius likes this.
  9. Marius

    Marius Member

    all done now... definite this time lol... :D
     
    Kirsten likes this.
  10. Every time I try to establish a link with Support, fill in ALL the required fields, I still get a message saying that I haven't. There aren't that many fields to begin with and I've double checked a zillion times. So WTH?

    Polish and I were also banned from the WC in VC ages ago and neither of us can figure out why. We made sure we didn't break any of the most insane rules I've ever seen. We were very careful. As a result, I no longer share my bosses with my clan because I can't post on my own boss!!!! That's messed up! You need to fix that, Kano.
     
  11. Jaegermeister

    Jaegermeister Active Member

    i think you have to sign up, and then click on a link sent to you by email to active your support profile. it's been a while, so i don't remember exactly. when i finally did set it up, i was able to get my chat ban lifted (for now), even though i rarely even look at it anymore.
     
  12. That's just it, it won't let me sign up. It keeps saying I'm missing a required field, but I'm not. It only has five or six required fields and I've quadrillion checked them all. Kano hates me.
     
  13. Jaegermeister

    Jaegermeister Active Member

    nah, i'm sure they don't hate you. if that was the case, it would say "banned" underneath your name here. or you wouldn't be able to log into the game at all. maybe one of the kano team will see this and reach out to you to help. or better yet, mi7ch will see this, since his consciousness is now embedded into the forums, and you will magically be unbanned!
     
    Kirsten likes this.
  14. JADES

    JADES Well-Known Member

    Did you enter the CAPTCHA verification?
     

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