Really?

Access to your game has been disabled
Your account has been permanently disabled as a result of irregular or suspicious activity logged to your game.
Common reasons why accounts are disabled:
Sending messages that are abusive or harassing other players
Using automated player aid such as scripts or bots to gain an unfair advantage
Using more than one account
For more information regarding Kano/Apps rules, please see our Terms of Use.
If you feel you can explain the activity logged to your account, please contact Support.

If this is how players are treated that have played every day for almost 3 years and have spent money on the games, no wonder the player base is shrinking. Thanks!

 

Hi Jared,

Sorry to hear that you got frozen, what you'll want to do is write into Support and ask them about the situation.

 

I did, and this is the automated response that I got.

Thanks for contacting Kano/Apps Support! We have received your ticket and will look into your issue as soon as possible.

If you are reporting a known issue or a possible violation of the Terms of Use, we may not respond to your ticket directly. However we appreciate you taking the time to contact us and promise that every report is reviewed by a member of the Kano Support team.

If you have an issue that requires further assistance, we will be in touch within 2 business days. We sometimes have a lot of requests to work through, so let us thank you ahead of time for your patience and understanding.

With tomorrow being Friday, I guess I'm out of luck for collecting gifts, helping out my crew (top 20 armada lifetime on the leaderboard), the 3 day calendar, the next armada war, and the only arena that I can participate in each month. Happy
Valentine's Day from Kano!

 

Please check your PM inbox!