What about Kendall?
Hey y’all, If you were playing actively over the first few weeks of November, you may have experienced some serious moments of “lag” in a few of...
It is a "Starter Pack" and cannot be bought multiple times. It's incentive to new players to encourage them to play deeper into a game where...
We will be promoting it in game more next week so we will bump those installs up. Just wanted to be sure no major issues before a full release....
Game is back online as of about 1:40 am PST.
We are investigating an issue with Viking Clan that started impacting performance around 12am PST until the game went down at 12:41am. We...
Hey all, Over the past few weeks or so we have been doubling down on efforts to monitor and improve serverside performance with some exciting...
Are you referring to the "Ask for help" buttons that launch a Facebook pop-up?
I am playing right now and don't see any server side issues. Averages look fine as well, nothing out of the ordinary. If you haven't already,...
Thanks to those that have sent in screencaps. I have responded to those that appear to have hit DNS resolution latency with additional tests to...
91 ms response time is pretty good. Anything close to 1 second?
We had a DB failure on LCN this morning that was likely the issue - http://forums.kanoapps.com/threads/lcn-database-failure.15923/
It is an email address that I as well as other engineers are watching / responding to outside of the queue of all other support tickets.
Thanks everyone. We have had a couple people send in some screenshots. Will likely leave this post up over the weekend and follow-up on Monday....
Hey all, This morning we had a db on LCN die at around 8am PST. We switched over to a new one at around 8:35am. The game should be back up and...
Hey All, There have been some reports of increased latency and sightings of the dreaded "Refresh not loading button". Late last year we migrated...
Sorry that is what you took away from my post. I wanted to jump in to give an update with our progress and to keep it as high level as possible.
If you hit blocks around specific times or specific actions and are certain it is not your internet connection please do post times + action....
To update we have increased monitoring on our webservers to try to track down/visualize serverside the periods that players are seeing. We are...
If you do go through the credit card processing it is immediate. We are currently evaluating whether or not to implement our own direct PayPal...
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