pop ups not going away

in pirate clan i have a pop up that sorta covers a piece of the game so i cant select everything and even when i refresh the page it doesnt go away and i know a couple of people who have been haveing the same problem. the pop up does go away in a few days but then it will be back later in the evening and stay there. any idea on how to fix this.

 

Would you be able to provide a screenshot?

 

is it the pink box with a blue thing in it?? I get it sometimes when returning a gift, I get rid of it by getting out of the game and back in , has been happening once in a while in the past week or so

 

im not sure on how to put it on the web

 

screen shot will do it

 

here it is

 

so what are you referring to as a pop up the orange things on the sides???




what browser do you use anyway

 

i use google chrome and the pop up wont go away it blocks when i try to do anything for a coule cm from it so the hoard i have cant deposite and anything within the range of it. it just gets anoying

 

like I said if it its the orange things on the side, I have never seen that .and Kano is not really around on the weekends , even if you wrote to support, you prob would not hear back till Mond or Tues

 

can you pst the link to support and when i do write to them should i include a picture of the problem

 

yes send the screen shot, that will be helpful do you need the link?? I will get it just in case brb


the support link

http://www.kanoapps.com/support

 

You could try contacting MySpace, we have no control over ads they place on their site.

 

do you happen to have the link so i can contact myspace?

 

http://www.kanoapps.com/support

 

Sorry wrong thread it jumped meant to post that on someone elses thread looking for support.

 

ahhhh forgot to even ask if he was on FB , now it all makes sense

 

That's odd.I play on myspace and haven't seen this.

 

If you're using google chrome, go to the webstore and download Adblock Plus. Should take care of it.

 

reply to linda: no i dont play this on facebook

 

ok ill go download that right now then