I'm assuming your playing on ARMOR? Armor= http://forums.kanoapps.com/threads/player-picture.15847/#post-131257
Not sure if can only using KANOPLAY. I'm sure Mitch will answer tomorrow, unless anyone else chimes in.
To change your picture on Kano Play, you need to set up a Gravatar account with the same email address that you use for Kano Play. Upload your desired avatar to there and within a few minutes it will be synced up to Kano Play. https://en.gravatar.com/
ok i play on server 2 but i used my facebook account to make kano and i cant get it to work doing like it said here is there anyway to fix this? i even updated my facebook ,grav , and kano emails to match im lost
If your Gravatar email is the same as your Kano Play email there should be no problem. However if your Kano Play email is different then it will not work. Updating your email through the "settings" tab is only for the newsletter, not for Kano Play. I recommend contacting Support so we can check your account information.