What is this and why I cant buy FP?

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Invalid or unknown data received, processing cancelled.

 

If you're having difficulty with purchases, please contact Support if you haven't already!

 

Ticket ID: UDE-575-26263
Department: Viking Clan
Type: Question or Feedback



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I can not find any answer why all this transfer?In my KANO prifile nothing in response to my e-mail also !

 

let me know what you find out, darth, i'm having the same problem.

 

When I mark how many FP I want to buy and click Purchase Now then its wont load and there is msg :
Invalid or unknown data received, processing cancelled.!!!

 

I seem to have the same when I went to look for you

 

What network are you on (Facebook, Kano Play, Kong/Armor) and are you using Trial Pay or PayPal, or some other system?

 

So I just went and looked at this, and that message ("Invalid or unknown data received, processing canceled") shows up when you go to make a purchase but then hit the cancel button. Is anyone unable to complete transactions when they follow it through?

 

I use facebook and Pay Safe card

 

I successfully bought 50 FP now I am trying to bought another 50 FP but does not open when I click Purchase Now there is again this msg :
Invalid or unknown data received, processing cancelled.

 

Checked in with the developers and there doesn't seem to be any larger issues with purchases on our end. This may be a Facebook issue. However, we will definitely keep an eye on it. Thanks for letting us know.

 

This is appears in seconds and disappears then showing the message
Invalid or unknown data received, processing cancelled.
I rejoin, reload and did everything it is still the some

 

i get a similar message on kong when i try to buy a crate package. this has been going on for weeks, and it does not seem to matter what platform you play on. i guess you won't get our money anymore.

 

The payment systems on Kong and Facebook Canvas are completely separate and unique to those platforms. If you haven't submitted a ticket to support about this with details of these errors please do so. In the meantime I will confirm on Kongregate that the crates are working as intended when doing a direct purchase with $USD.

EDIT: There was an issue with the Crates for $USD on Kongregate that has now been fixed. Apologies for the inconvenience.