TGIF! What happened this past week in Dev and Community?
Player Bans May 10 - May 16
As a reminder, the following numbers are permanently frozen accounts, and don't count temporary freezes.
FB: 4
KPs2: 7
The majority of permanently frozen accounts are frozen for being a shared or alternate account. This is something we actively investigate, and we appreciate players reporting suspicious accounts to us.
If you have any questions or comments about a frozen account, please direct them through Support as the Forums are not the place to discuss account freezes, because of the sensitive account information involved.
New Limited Items!
A new week means new Limited Items! Here’s what’s up for grabs:
New Folkvang Co-op Boss: Orc Bloodchief!
After centuries holed up deep in the mountains, orc hordes have flooded from the highlands and threaten the very existence of humanity. Can you defeat their greatest warrior and save the Nine Worlds?
Three Day Weekend Calendar!
The Three Day Weekend Calendar, High Flyin’ Fun, started this morning at 10:00 am PDT and ends Monday May 26 at 10:00 am PDT.
Support Report with your new-ish Answerpreneur, Glitch!
Happy Friday! I hope you all had a fantastic week and are amped for the weekend, I know I am!
Today's topic is (drum roll, please) ...Bug Tickets!
Whenever a player writes in about something weird or wonky happening on their game, there is a short list steps we will almost always suggest they try:
- Refreshing the page
- Logging out and clearing their browser's cache (including cookies, history, etc)
- Updating their browser to the latest version
- Checking that JavaScript is enabled (Visit http://www.activatejavascript.org )
These steps may seem tedious to all you technically-minded folk, but you'd be amazed how often problems are resolved by this process, so please considered giving them a try before sending us a ticket.
Also, if you HAVE already tried these or any other steps to resolve or troubleshoot the issue on your side, please include that info with your ticket. It can save a lot of time and helps illustrate what kind of a problem we are looking at.
That's all this week!
-Glitch
Happy World Turtle Day! Turtles are awesome.
Terrible Joke of the Week
Here's your lame joke of the week!
What do you call a phone conversation in space?
That's it for TGIF this week, everybody! Thanks for reading, and have an excellent weekend!
Play Now!
Facebook Canvas: https://apps.facebook.com/vikingclan/?fb_source=appcenter&fb_appcenter=1
Facebook Connect: http://www.kanoplay.com/vikingclan?game_server=server_1
Kano Play Server 2: http://www.kanoplay.com/vikingclan?game_server=server_2
Kongregate: http://www.kongregate.com/games/kanoapps/viking-clan
Armor Games: http://armorgames.com/viking-clan-game/15774
Last edited: May 27, 2014