[LCN] Facebook game card

Discussion in 'Bugs/Issues' started by St.James, Jul 18, 2017.

  1. St.James

    St.James New Member

    Last week I bought a facebook game card that Kano play accepted $ 25 but I did not get anything. I sent a message but no response.
     
  2. Smack

    Smack Kano Krusader

    Hi St.James.

    There is a known bug on Facebook's end of things with FB Game Cards right now but you should still have access to that $25. Likely this money has been deposited to your FB Account. If there is money in your account, when you go to buy FP it should show you how much Credit your account has.

    You should be able to check this by doing the following:
    1. Log into FB
    2. In the upper right there is a black down arrow, click this
    3. In this menu click Settings
    4. On the left bar click Payments
    5. You should see the amount of $ Received on the date you used the Game Card.
    Like I said above there is an open bug around this that will hopefully be fixed up soon. Apologies for the inconvenience.

    FB Bug Report
    https://developers.facebook.com/bugs/1351248418262031/
     

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