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Justin, you've been around for a while so I'm sure you know that I can't discuss Support related decisions for a variety of reasons. If you have a...
Sure does, thanks!
Thanks for the feedback, guys, we'll run the numbers again on this one. I'll get back to you with an update soon.
Unfortunately you have us at a disadvantage here, Kel, as you know we can't get into specifics about someone's account unless we're speaking...
Hi Kel, I can see that you've submitted a ticket to Support about what I assume is the same issue, so your concerns will be addressed through...
OK, it looks to be working now on Facebook. :)
Other than increasing our artists' workload I don't see anything too bad about this. :) I mean there is the potential downside of people not...
How have you been misled? We've always said that higher level characters were coming, and I feel that I've been fairly straight-forward that we...
New crafting recipes are now available for the Sandsea Location! [IMG]
If someone would like to submit a ticket to Support, we'll certainly do what we can. :)
We do take it seriously, and we're actively doing what we can to investigate the issue and get to the bottom of it.
It could be that the code for the fix hasn't been pushed to those two platforms yet. I'll double check with the developer who fixed this up.
You can go do it right now, I did and it worked fine. :)
Update: This should be fixed for the next Arena.
We did update the numbers late last year, they used to be a bit lower before that. We absolutely value loyalty, so I'll go see what I can do about...
In hindsight I agree that we should have handled the release of the previous characters differently. We're making a concentrated effort to do some...
Hi Valerie, have you submitted a Ticket to Support regarding this? We'll probably need to investigate your account and get some specifics from you.
How about some more Loyalty Rewards? Click on the link during the time listed below that corresponds to the game and network you play to...
Never said it was in a private message, Matthew, not sure where you're getting that. It was definitely on the World Chat. I have no problem with...
Thanks for the report, folks, I'll get a dev on it post haste.
